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Name: Anne Connolly (Team Leader) Callsign: "Attila" Distinguishing Features: Anne is renowned for her ever-changing hairstyle and hair-colour and her 'British Telecom' voice when on the phone. Off the phone, she is known to say 'Calls in the Queue!' a lot. Don't Mention: Self-Baptism with hot tea |
| Name: Karen Johnson (Dep. Team Leader) Callsign: "Chase-up" Distinguishing Features: Karen is renowned for being so engrossed in what she is doing that you get a reply whenever !! Don't Mention: Self-Immolation with Sambuca |
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Name: Mary Crown Callsign: "Gaz-ookah" Distinguishing Features: Being extremely nice when everyone else is flapping like a buzzard. Don't Mention: The Teddy-Bear that she rejected for Comedy Relief |
| Name: Nick Hall Callsign: "The Pimp" Distinguishing Features: Never staying still long enough to have a conversation and also a great purveyor of Female Worship ! Don't Mention: Claire's reaction to his excellent picture collection |
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Name: Andy Horwood Callsign: "Kid Vegas" Distinguishing Features: The hair that goes from crew-cut to yeti on a continual cycle. The permanently attached digi-cam. Don't Mention: Lightship !!!.... it is NOT his baby OKAY !!! |
| Name: Mike Stewart Callsign: "Turettes" Distinguishing Features: The technical abilities of 'Boris' out of Goldeneye, complete with the revolving biro habit. HE IS NOT A HACKER...OKAY?? Don't Mention: NT Security (He'll crease up!) |
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Name: Charlie Huntley Callsign: "The Organiser" Distinguishing Features: Diplomatic down to a tee, until she gets into that Jeep of hers !!. Don't Mention: ...doesn't matter...has she ever been flared about anything.. ????? |
| Name: Mike Begbie Callsign: "Large" Distinguishing Features: Unmissable bulk and a crease in the back of his head due to the lack of neck. Don't Mention: Bouncers !... he's a 'Doorman' ! |
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Name: Patrick Boren Callsign: "Arnie" Distinguishing Features: Talking in an Arnie Schwarzenegger voice and using Swedish in his Emails !!!! Don't Mention: Lack of security access to support Horizon ! |
| Name: Kyla Bather Callsign: "Megaphone" Distinguishing Features: Thermochromic hair and a constant need to practice the Heimrich manouevre...see photo..... >>> Don't Mention: Kylie Minogue or the C-Word |
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Name: Louise Phipps Callsign: "Ms Motivator" Distinguishing Features: None that we've noticed as she's found out where the Gym is !! Don't Mention: The Government's TAX hike on cars above 3000cc |
| Name: Nick Winn Callsign: "Snowboarder" Distinguishing Features: Once took a real-life part on a pepsi-max advert..... likes standing on an ironing board on the edge of cliffs. Don't Mention: Dave and Buster's closing down. |
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Name: Ed James Callsign: "The Dude" Distinguishing Features: The 'art-student' style tie and the constant ramblings of that pile of cr**... Bristol City ! Don't Mention: Bristol City's chances ! |
| Name: Duncan Maclean Callsign: "Adrenalin" Distinguishing Features: Works in one of the roughest pubs in the district as a supplement to the work on the desk...... brave bloke ! Don't Mention: Kelvin Gilmour..... I have already mistaken him for Mr G !! |
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Name: Dave Redfern Callsign: "Scally" Distinguishing Features: Scouser and a regular purveyer of the coffee-tray. Don't Mention: .... well....nothing really, as Dave would need to be shot before he'd complain ! |
| Name: Katrina Grigo-Macmahon Callsign: "The Pacifier" Distinguishing Features: The ability to calm even the most irate caller into eating out of her hand, while at the same time giving Ed a good slap ! Don't Mention: Katrina and the Waves |
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Name: Min Ahmed Callsign: "The Doctor" Distinguishing Features: The Lime-green jacket and the ability to hypnotise Anne just by pointing at her ! Don't Mention: Sleep, as when he qualifies, he is not going to get any !! |
All the best for the next few hundred-thousand calls ............. |
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